If you have a Your Dyson account, you can log in below to manage your contact options. Replacement cyclone for your Dyson vacuum cleaner. Pull the clear plastic catch on the base away from the bin. On older models the HEPA filter NEVER needed to be washed so why start now? The DC41 Animal will be packaged with a Combination tool, Stair tool and a Mini turbine head tool attachment. The Dyson DC41 Animal has an active base plate (see video link at bottom of review for a good look at this feature). Check where the hose connects for any blockages. Lift the wand handle cap and push on to the hose until it clicks into place. Lay the machine on its front. For the newer style ball models such as the DC40, DC41, DC50, Dyson Light ball UP22 and Dyson Ball 2. There is quite a rare fault with the DC25 and DC27 when the small transfer hose shortens with time causing a loss of suction, the only solution for this is to buy a new transfer hose. or is it just a plastic bin? One thing causes the blockage and then dust and dirt builds up behind it. Press the button again to restart the Brush bar for vacuuming carpets. Lock the soleplate by turning both fasteners outwards as far as they will go. Do not plug in or attempt to use the machine until it has been repaired by one of our engineers. Suction problems are mainly due to blockages or dirty filters. DC41 Animal Complete vacuum (Iron/Bright Silver/Satin Rich Blue) ... Part no. Note that if the hose is not attached correctly to the base of the vacuum, it may cause a suction problem. Replacement bin for your Dyson vacuum cleaner. Check the housing for any debris and remove as necessary. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom left corner of your screen at any time. Attach the combination tool to the tool holder on the side of the machine. For cylinder Dyson vacuums troubleshooting suction problems is done by removing the hose at the main part of the machine and testing the suction, if it is poor clean or replace the filter, if it is good then the blockage is in the hose or handle. Step 4: Check the Floor Cleaning Head Press the button again to open the bin base. If you have a DC01, DC02, DC03, DC04 or DC05 remove your bin and look in the bin is there anything else in it? Looks like a sewing machine foot & a screw holds it in. If the troubleshooting above did not solve your problem then click the links below to troubleshoot the base or the handle if you are still having problems: Dyson vacuum cleaner - Suction problems troubleshooting tips, Before you do anything else, replace or wash your pre-filter and let it thoroughly dry (I can't emphasise enough how it must be THOROUGHLY DRY if not you will be looking at a motor replacement). Switch off and unplug the machine before proceeding. To release the Wand, open the Wand cap and pull the Wand up and away from the handle until it clicks into place. Open the bin base and tip away the contents. Press the button at the top of the cyclone handle. Lay the machine on its front. Please note: In normal use, the Brush bar automatically turns off when the machine is upright and automatically turns on when the machine is in the vacuuming position. Once the parts are completely dry, reassemble and test the machine. Attach the stair tool to the tool holder on the side of the machine. Some force may be needed to clip it in on both sides. Remove the bin and cyclone from the machine. This approach minimizes air leaks between the nozzle and the floor surface and ultimately directs more suction … The DC 65 model provides better suction power and the brushbar is 25% more powerful. To release the Wand, open the Wand cap and pull the Wand up and away from the handle until it clicks into place. Lay the machine on its front. Pull the clear plastic catch on the base away from the bin. The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. Slide the C-clip onto the machine, ensuring it clips into place on both sides. Replacement hose for your Dyson vacuum cleaner. The DC41 bagless upright vacuum cleaner has the same specifications across all variants of the machine. Fix these issues to restore suction. Press the button again to open the bin base. Ensure that the connection pins underneath the Cleaner head are located correctly. Press the wand release button and lift the wand out of the hose. As … Part no. Faulty Suction If the machine will no longer efficiently pick items up, the filter might be dirty. Press the brush control button next to the On/Off switch to stop the brushes for use on delicate rugs, loop pile carpets and hard floors. Watch this YouTube video to see how to clean the filter of Dyson V6, V7, and V8 models. I have removed popcorn, 2p pieces, biros, bits of coathangers and peashooters. This Dyson vacuum was built off of the previous DC 41 model. Pull the clear plastic catch on the base away from the bin. Are the other household appliances working? For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565. Please let us know if there's anything else we can help you with. The cleaner also has Dyson's new high-powered turbo brush for the hose. The stabiliser wheels will automatically lower. On the newer cylinder models and some handheld models removing the filter is enough to completely kill the suction You can solve this by ordering a new Hose below or you can contact our Customer Support Team at 1-866-314-8881. Replacement cleaner head for your Dyson vacuum cleaner. Remove the soleplate and carefully cut away any hair or fibres using scissors. You can solve this by ordering a new Wand below or you can contact our Customer Support Team at 1-866-314-8881. Press firmly on the centre of the clear bin base to close. Dyson Hose, Internal Dc41 ... 4.0 out of 5 stars Genuine Dyson part, suction is like new but installation is a bit complex. Disconnect the handles at each point to determine where the blockage is. The Dyson Ball Animal was released early 2014, identified by model number DC 65. You can solve this by ordering a new Stair tool below or you can contact our Customer Support Team at 1-866-314-8881. Also if there’s any tear or puncture in the tube, this can be responsible too. Remove the C-clip from the Cleaner head, and align the Cleaner head on the machine. It also again it all has to do with having patented radial root cyclone technology. You can solve this by ordering a new Cyclone below or you can contact our Customer Support Team at 1-866-314-8881. Be safety aware when you do this as the machine will be powered on. Both filters were clean and canister was empty. Look through both ends of the Wand and remove any blockages. http://www.vacuumspot.com.au A quick trouble shooting guide to fix a loss of suction in a DC14 Dyson. If you have a ball model a top tip for you is to only wash the pre filter on your Dyson, for most models this is the one in the top of the Cyclone (some ball models don't use pre filters such as the Cinetic model). The Dyson animal vacuum cleaner is specially designed to pick up animal hair without losing suction. The DC41 is powered by a 12 amp motor. Press the release catch and remove the hose from the appliance. To empty the clear bin press the catch on top of the carry handle again to release dust directly into a dustbin. Removing the filters to test the suction does not always work! Pull the clear plastic catch on the base away from the bin. First remove Phillips head screw (may not be present in all variants) and pull the internal hose collar down. - Dyson … Before you give the favourite answer of "I never had one" If you have owned the vacuum cleaner for 3 months or more with no problems which is more than likely, trust me you had one. Replacement hose for your Dyson vacuum cleaner. (click on image to enlarge for better viewing) If you have check the suction at the point shown by the arrows (not sure which is the inlet). Recline the machine into the vacuuming position. Also Read: Dyson cordless hoover reviews. Note: The Brush bar will automatically switch on when the machine is reclined into the vacuuming position. Press the rear of the switch to make sure it stays in the on position. Wash with cold water only. Turn the centre circle and remove the ball cover. It has a specialized tangle-free turbine tool to … The DC41’s cleaner head has an active base plate, which self … Leave to dry completely for a minimum of 24 hours. I tried everything. If you have just washed your filters but you have been decorating sucking up plaster dust, paint dust etc then wash your filters again as this fine dust gets to your filters a lot easier than normal household dust and blocks them a lot quicker. Shake or tap firmly to remove all dust from inside the fine dust collector. Check the bin release catch for signs of damage. DO NOT use your Dyson with the filters removed other than for a quick test as you will damage your motor. DC41 no image: 2011 The Dyson DC41 upright released in late 2011 as the replacement for the DC25, is the first upright vacuum with Dyson's new Radial Root Cyclone technology as well as an automatic height adjuster which provides the maximum amount of power in the suction head. Please note: The switch does not light up. Taking care, remove the swivel C-clip connector and pull the cleaner head away from the vacuum's main body. Push the combination tool on to the end of the wand handle. Undo the soleplate by turning both fasteners anti-clockwise. DC02, DC03, DC04 and DC05 are not much different. Part no. Verified Purchase. The Dyson DC41 Animal is an upright vacuum cleaner for powerful general dirt and pet hair removal. Now my Dyson won't pick up, no sucktion. We're sorry, but something went wrong. Support for your Dyson DC41 upright vacuum. This suction checklist below is mainly for upright Dysons as suction problems on the cylinder models are very easily solved. click here to troubleshoot your Dyson DC07 vacuum. Do not use any detergent or polish on any part of the machine. See our side by side analysis of the Dyson DC41 and DC65. Reassemble and reset the Brush bar again. If you wash your pre filter often enough then you should never need to wash your HEPA filter as it only collects carbon dust from the motor. Turn the Brush bar off using the switch next to the power button. Ex-Dyson service engineer with over 15,000 repairs Slide the Wand into the hose and fit to the back of the machine until it 'clicks' into position. Ok one screw left and this hook/foot thing? The Brush bar control button is not working, The Brush bar, soleplate or Cleaner head is damaged, The part that needs replacing is not listed, The Cleaner head is lifting off the floor, Dyson Supersonic™ Hair Dryers for Hotels and Leisure, Issue not resolved, please speak to our Customer Support Team, The Brush bar is not spinning on the floor tool, Issue not resolved, speak to our Customer Support Team, ٱلْمَمْلَكَة ٱلْعَرَبِيَّة ٱلسَّعُوْدِيَّة. The clear bin can be wiped with a damp cloth. Get the new bin inner part (if you still can as only used ones will be available now) and wash your filter, if you haven't killed your motor it should work as normal again. We highlighted a few months ago what we thought to be a design fault with the DC40 and DC41 here: Possible soleplate design fault on the DC40 and DC41. Open the bin base and tip away the contents. You can solve this by ordering a new Cleaner head below or you can contact our Customer Support Team at 1-866-314-8881. Alternatively, click the combination tool directly to the hose. Typically, when a Dyson doesn’t pick up and has no suction, it is blocked. 920765-04. Twist the filter and remove from the ball. Dysons make a loud hissing sound when there is a blockage in the system somewhere. Taking care, remove the swivel C-clip connector and pull the Cleaner head away from the vacuum's Main body. Check the changeover valve for blockages and remove as necessary. Turn the vacuum over so that the bin is facing upwards. The base plate automatically adjusts moving the nozzle (with brushbar) up or down ensuring an optimal cleaning distance from the floor surface. You can update your contact preferences at any time in the Keep in touch section of Your Dyson. Ensure the bin is completely dry before reassembling the machine. Lifts carpet pile without sticking and captures hairs with velour strips. Washing your HEPA filter causes more problems as eventually it will lead to a high pitched whistle when you turn on your Dyson and when you turn it off, the only way to solve it is to replace the HEPA filter. Press the button near the rectangular inlet to separate the clear bin from the cyclone. You can solve this by ordering a new Combination tool below or you can contact our Customer Support Team at 1-866-314-8881. The ball shell can be screwed back onto the bolt on the main duct of the machine. If the customer prefers to check the machine when the power has returned, wait for a minimum of 2 hours and ask them to call back. The only course of action is to replace the entire filter if your suction is good when the filter is removed. Press the button near the rectangular inlet to separate the clear bin from the cyclone. On the newer cylinder models and some handheld models removing the filter is enough to completely kill the suction. If you are still having problems with the suction on your Dyson vacuum after cleaning the filters then make sure the bin is empty remove your filters and quickly test the suction from the handle it should take no more than 5 seconds of running to do this. Locate the C-clip into place and fit the Cleaner head to the inlet at the base of the machine. Hose. If after cleaning the filter your vacuum is still not sucking things up, turn your vacuum around and pull the red tab at the bottom of your Dyson out. This applies to DC24, DC25, DC40, DC41, DC50, Dyson Light Ball UP22 and Dyson Ball 2 HEPA filters Open the bin base and tip away the contents. Before you do anything else, replace or wash your pre-filter and let it thoroughly dry (I can't emphasise enough how it must be THOROUGHLY DRY if not you will be looking at a motor replacement) Most Dyson vacuum cleaner models have one to two filters that should be regularly cleaned. Dyson Ball Animal. Sorry, this product is currently out of stock. To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on. Disconnect the handles at … Recline the machine into the vacuuming position. Hello Buford, thank you for your inquiry! Plug the machine in and recline into the vacuuming position. How to replace Active Base plate on Dyson 41 ... my DC41 has lost suction.There is plenty of suction at the point where the bin fits on the motor but very little at the end of the hose or floor brush. Recline the machine and lay it on its back or side. We need a little more information to help us solve your issue. This applies to. To ensure your machine continues to clean effectively, the clear bin must be emptied as soon as the dust reaches the MAX mark. A few customers have brought their Dyson DC50 to us not picking up. Where to Buy a Dyson DC41 Motor » Dyson DC50 Blocked and Hissing – Not Picking Up. Refit the soleplate by locate the 3 lugs on the soleplate into the receiving recesses on the Cleaner head. 920765-04. Press the bin release button on the cyclone handle. Taking care, remove the swivel C-clip connector and pull the Cleaner head away from the vacuum's Main body. To lift the machine use the carrying handle on the cyclone top only, not the handle on the clear bin. Dyson manufactures vacuum cleaners that the company claims will never lose suction as long as you properly maintain the machine. The clear bin can be wiped with a damp cloth. You can solve this by ordering a new Bin below or you can contact our Customer Support Team at 1-866-314-8881. Having problems with your Dyson? I took apart my dyson 40 & have a piece left over. But, the problem IS in the canister. We compare these vacuums based on features, functions, price, images, video, and more. Washing your HEPA filter causes more problems as eventually it will lead to a high pitched whistle when you turn on your Dyson and when you turn it off, the only way to solve it is to replace the HEPA filter. There are several things that might make a Dyson vacuum lose suction, such as clogged hoses or a dirty filter. Only remove the valve hose if you feel you are able to refit it. Press the bin release button on the cyclone handle. The DC50 is the same in this regard. Look at the photo below to help you. Clear any hair or fibres from the cyclone shroud. There is also a relevant topic on these machines on the unofficial Dyson forums here: Stripping Down a DC41 Cleaner Head: Brushroll Motor & Design Faults. Your machine has two washable filters which require washing at least once every 3 months. Press the button at the top of the cyclone handle and remove the bin from the machine. WARNING: Do not use any detergent or polish on any part of the machine. Pull the internal hose collar down, unclip it and then check for blockages. Reviewed in the United States on July 14, 2019. The C-clip may initially only clip on one side. Dyson tell you to wash your HEPA filter as well which is usually the one in the ball....don't!! Replace post-filter cover and move machine without post-filter in place. This suction checklist below is mainly for upright Dysons as suction problems on the cylinder models are very easily solved. These versions come in different models depending on the accessories included - Complete, Animal, and Multi Floor. Turn the blue central locking dial on the outer cover of the ball anti-clockwise until the cover is released. You can solve this by ordering a new Soleplate below or you can contact our Customer Support Team at 1-866-314-8881. Press the button at the top of the handle and remove the bin from the machine. Ensure that the filter and ball cover are fitted securely. This usually happens because the filters need washing or your machine is blocked. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565. Does the vacuum work when plugged into another socket? The filter should be rinsed and tapped out until the water runs clean, then tapped out again to ensure all excess water is removed. I think the hose in the back that sends the diet to the canister, toggling from floor to hide is affected. Additionally the smell may occur if the filter goes back into the machine wet. It is slightly more difficult to refit than the lower duct hose. Place your hand over the opening then turn on and test the suction. Please try again. Troubleshoot all models of Dyson animal, ball, upright or cylinder here. Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This would suggest there is a blockage somewhere in the machine. Open the bin base and tip away the contents. Turn the machine on, keeping it in the upright position. It may not be a direct contact with water, for example when vacuuming pet hair that is slightly damp, this moisture will combine with the dust in the cyclone causing the smell. Replacement HEPA post filter for your Dyson vacuum cleaner. £37.50. Check inlet suction. Unless you've previously opted in to receive marketing emails from us, we'll only use your email address to notify you when this item is back in stock. Pull the red internal hose collar down, unclip it and then check for blockages. Turn off and unplug the machine. A: Answer Hi this is Jay from Dyson. Check the soleplate to ensure there is no debris or damage to the wheels, and check the wheels are not missing. A quick note for Dyson DC07 owners: If after cleaning your filters and checking every orifice of your machine your suction is still poor, click here to troubleshoot your Dyson DC07 vacuum. Pull handle back and recline machine into vacuuming position ensuring the stabilising wheels are facing up towards the back of the machine. The suction power of a vacuum is immensely affected when its filters get clogged. Small movements of the wrist will create a zig zag motion in the Cleaner head allowing easier cleaning around furniture. Ensure that you return the machine to the upright position by pushing it firmly into place until it clicks. Buford for model number dc41 asked on 2019-10-28. Dyson DC41 Mk2 Multi Floor vacuum ... Test the hose suction. ... Part no. Which means the cleaner head is going to stay closer to the floor. Hose. Check the entry duct hatch for obstructions and that the seal is correctly seated. Hardly no suction. Using a wire cloth hanger, you can easily draw any dirt out of the tube. This usually happens because the filters need washing or your machine is blocked. Taking care, remove the red swivel C-clip connector and pull the Cleaner head away from the vacuum's Main body. 920765-04. Open the soleplate and carefully cut away any hair or fibres using scissors. Caution is recommended, there a some delicate, large, plastic parts that can break while replacing this internal hose. Refit the filter ensuring it sits flush against the inside of the ball. Check the opening on the Cleaner head for blockages and remove as necessary. Do not use detergents. My Dyson DC40 had the hiss of air come out after a couple seconds as well. Sometimes the washable filter becomes blocked and cannot be cleaned resulting in loss of suction across the whole machine. It also is suitable for two more surfaces. This is likely to be caused by a blockage. For cylinder Dyson vacuums troubleshooting suction problems is done by removing the hose at the main part of the machine and testing the suction, if it is poor clean or replace the filter, if it is good then the blockage is in the hose or handle. I found someone who has the same problem as me! Replacement hose for your Dyson vacuum cleaner. It’s not going to lose suction power, as well as an active base plate. Find product manuals, guides, tips and maintenance advice for your Dyson machine, including available spares and extra accessories. Test the hose suction. Please leave us your email address if you'd like us to notify you when it's available. If your upright Dyson vacuum has poor base suction this means poor suction where the brushbar is then follow these steps: Determine if you have a clutch or clutchless model Dyson, a clutch model will have a round dial on the cleanerhead, a clutchless model won't. Pull the clear plastic catch on the base away from the bin. DO NOT use your Dyson with the filters removed other than for a quick test as you will damage your motor. A damp or musty smell is caused when dust in the cyclone has come into contact with water. Check the bin and cyclone for blockages and remove as necessary. If your answer is "It's just a clear bin with nothing else inside it" you have solved your problem. The picture below is what it looks like on a DC01. Press the release catch on top of the cyclone and remove the bin. 920765-04. You can solve this by ordering a new HEPA post filter below or you can contact our Customer Support Team at 1-866-314-8881. Slide the tool holder onto the side of the duct as shown. Our Customer Support Team will be able to solve your problem at 1-866-314-8881. £37.50. Our Customer Support Team will be able to solve your problem at 1-866-314-8881. The Dyson ball series, it has twice the suction power of competitor vacuums. There should be a green, yellow, blue, pink or whatever colour inner bin part that should be there. Remove the bin and cyclone from the machine and unclip the cyclone top handle. Removing the filters rules out any problems with the filters. Replacement wand for your Dyson vacuum cleaner. Press the button at the top of the cyclone handle and remove the bin from the machine. Carry out the performance checks, and if your machine cuts out unplug and leave for at least 2 hours to cool down. Two tools in one, for versatile cleaning around the home. Press the button on the hose collar to release the Wand from the hose. Hi @sschmit , Just double checking that you looked at the places shown in the image below. Removing the filters to test the suction does not always work! Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. Push the Cleaner head onto the machine until it clicks. Turn the filter one-quarter anti-clockwise to release. Check the Brush bar through the window at the front of the Cleaner head. Replacement soleplate for your Dyson vacuum cleaner. Lower the Wand handle onto the machine ensuring it clicks.